Privacy

Privacy Policy

Last updated: May 22, 2026

⚠ TEMPLATE NOTICE — REMOVE BEFORE PUBLISHING: This is a starting-point template. Before going live, have it reviewed by counsel and revised to match your actual data practices, processors, retention periods, and jurisdiction requirements (GDPR, CCPA, state-specific laws). The clauses below are reasonable defaults for a US-based B2B services company but may not match every detail of how Slyder Consulting Group actually operates.

This Privacy Policy explains what information Slyder Consulting Group ("we," "us," "our") collects when you visit our website, contact us, or engage our services. We believe in being straightforward about data — what we collect, why, and what you can do about it.

1. Information we collect

Information you provide to us

When you contact us, book a discovery call, or become a client, we collect information you provide directly, including:

  • Name, email address, phone number, company name
  • Your role, the size of your organization, the nature of your inquiry
  • Any other information you choose to share during conversations or in written communication
  • For active clients: business systems information, network architecture details, vendor relationships, and other operational data necessary to deliver the contracted services

Information collected automatically

When you visit our website, we automatically collect:

  • Pages viewed, time on site, referring URL, and click patterns (via Google Analytics 4)
  • Approximate location (city-level) derived from IP address
  • Device type, browser, operating system
  • Date and time of your visit

We use IP anonymization in Google Analytics, meaning your IP address is truncated before being stored.

2. How we use information

We use the information we collect to:

  • Respond to inquiries and deliver requested services
  • Communicate with clients about engagements, scheduling, billing, and service delivery
  • Improve our website and understand which content is useful to visitors
  • Comply with legal obligations
  • Detect and prevent fraud, abuse, or security incidents

We do not sell your personal information. We do not share it with advertisers. We do not use it to train AI models.

3. Cookies and tracking

Our website uses cookies for analytics (Google Analytics 4) and to remember your preferences. We do not use third-party advertising cookies or remarketing pixels. You can disable cookies in your browser settings, though some site features may not function properly.

4. Third-party services we use

We use the following third-party services in our business operations. Each operates under its own privacy policy, which you should review for full details:

  • Google Analytics 4 — Website analytics (IP-anonymized)
  • Microsoft 365 — Email, calendar, document storage
  • Microsoft Outlook Bookings — Scheduling discovery calls
  • NinjaOne — Remote monitoring and management of client endpoints (active clients only)
  • Anthropic (Claude API) — AI processing inside automated workflows (zero-data-retention available; client data not used to train models)
  • n8n — Workflow automation (typically self-hosted in client infrastructure for client-specific workflows)

5. Data security

We protect your information using industry-standard practices including:

  • Encryption in transit (TLS) for all data transmission
  • Encryption at rest for stored data
  • Multi-factor authentication required for all internal accounts
  • Conditional access policies and least-privilege access controls
  • Regular security reviews and patch management
  • Endpoint detection and response on all company devices

No method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we treat data protection as a foundational requirement of our business.

6. Data retention

We retain personal information only as long as needed to fulfill the purpose it was collected for, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods:

  • Sales inquiries that don't convert: 24 months
  • Client engagement records: Duration of relationship plus 7 years
  • Website analytics data: 26 months (Google Analytics default)
  • Email communications: Duration of business relationship plus 7 years (per accounting and tax requirements)

7. Your rights

Depending on where you live, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate information
  • Deletion: Request that we delete your information (subject to legal retention requirements)
  • Opt-out: Opt out of analytics tracking or marketing communications
  • Portability: Receive your data in a structured, commonly used format

To exercise any of these rights, contact us at the address below. We respond to all verifiable requests within 30 days.

8. Children's privacy

Our services are intended for businesses, not individuals. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, contact us immediately and we will delete it.

9. International users

We are based in the United States. If you are located outside the US, please be aware that information you provide will be transferred to and processed in the United States. By using our website or services, you consent to such transfer.

10. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. For substantial changes affecting active clients, we will provide direct notice.

11. Contact us

Questions about this Privacy Policy, or about how we handle your information, can be directed to:

Slyder Consulting Group
Cleveland, OH
Via the contact methods on our homepage or by booking a call.