What we actually build — concrete examples.
"AI consulting" is too abstract to evaluate. Here are the specific patterns of work we deliver. Most engagements start with one or two of these and expand from there.
1. Email intake triage & routing
Incoming emails to a shared inbox (support@, info@, sales@) are read by Claude, classified by intent
(new lead, support ticket, billing question, spam), enriched with CRM context, and routed to the right
person with a suggested response drafted in your tone. Average response time drops from hours to minutes.
2. Document & invoice processing
Incoming invoices, contracts, or intake forms are read by Claude, structured data extracted (vendor,
amount, line items, dates, terms), validated against business rules, and written into your accounting
or CRM system. The human-in-the-loop step is reviewing the extraction — not retyping the data.
3. Sales follow-up automation
After a sales call, the recording is transcribed, summarized, and key commitments extracted. Claude
drafts the follow-up email matching your voice, schedules the next-step task, and updates the
opportunity stage in HubSpot or Salesforce. Salespeople spend their time selling, not on admin.
4. Support deflection & self-service
Inbound support requests are checked against your knowledge base and historical tickets. Common
questions get high-quality auto-responses (with Claude citing the source docs); novel or sensitive
issues route directly to a human with full context attached. Done well, this deflects 40-60% of L1
tickets without degrading customer experience.
5. Internal knowledge search
Your team can ask plain-language questions of your internal documentation, SOPs, contract library,
or historical Slack/Teams threads — and get cited answers. Built with retrieval-augmented generation,
deployed inside your existing collaboration tools so adoption doesn't require new behavior.
6. Multi-step agents (the cutting edge)
Where the work involves multiple tools and judgment between them — an agent that takes an inbound
lead, researches the company, drafts a personalized outreach, schedules a meeting, and prepares a
briefing doc — we build agents that orchestrate this end-to-end. Every action logged, every
decision auditable, human checkpoints at sensitive steps.
The pattern across all of them: these aren't "AI projects" — they're business workflow improvements that happen to use AI in the right places. The deliverable is a working system in production, not a slide deck about possibilities.