Cloud Support

Full lifecycle cloud support — Microsoft 365, Azure, and AWS.

End-to-end cloud delivery: architecture, migrations, daily administration, security configuration, identity management, cost optimization, and ongoing governance — across Microsoft 365, Azure, and Amazon Web Services. Whether you need a one-time remediation or a long-term support partnership, the work is delivered by the same team that handles your security and managed IT.

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What's actually wrong with most cloud deployments.

The cloud isn't broken. The way it's typically deployed is. Common patterns we see when we onboard a new client — whether they're on Microsoft 365, Azure, AWS, or a mix of all three:

Root/global admin rights handed out to four or five people who don't need them
MFA configured but not enforced — bypassable by anyone who pushes back
External sharing wide open in SharePoint, OneDrive, or S3 buckets (the AWS equivalent disaster)
Email forwarding rules quietly siphoning data to personal addresses (a classic compromise indicator)
Licenses or reserved-instance commitments paid for but not assigned, or assigned to ex-employees
Azure VMs or EC2 instances running 24/7 that only need to run during business hours
Reserved Instances or Savings Plans that could halve compute cost — never purchased
Conditional access / IAM policies either non-existent or wide-open
S3 buckets with public-read ACLs that nobody remembers configuring (the perennial AWS breach headline)

None of this is the cloud's fault. It's what happens when a tenant or account gets stood up by someone in a hurry and never gets a proper review. The fix isn't a migration — it's a configuration overhaul, then ongoing administration with someone who knows what to look for, in whichever platform you're running.

What we do across your cloud environment

Cloud work breaks into three buckets: tenant or account administration (ongoing), project work (one-time), and architecture (advisory). We deliver across the three major platforms — Microsoft 365, Azure, and AWS — with the same engagement model.

M365 tenant administration

Day-to-day administration of your Microsoft 365 environment — users, groups, licenses, sharing, security policies, mobile devices, mail flow.

Azure infrastructure & FinOps

Greenfield environment builds, lift-and-shift migrations, cost optimization, Reserved Instance strategy, tagging and showback, ARM/Bicep templates, governance policies.

AWS infrastructure & FinOps

VPC architecture, EC2 / ECS / Lambda workloads, S3 governance, RDS administration, IAM hardening, Cost Explorer reviews, Savings Plans & Reserved Instance strategy, CloudFormation / Terraform infrastructure-as-code.

Identity & access management

MFA enforcement, conditional access policies (Azure AD / Entra ID), AWS IAM role design, federation between platforms, privileged identity management, guest-user lifecycle.

Cloud security & posture management

Azure Defender / Microsoft Defender for Cloud configuration, AWS GuardDuty & Security Hub setup, CSPM reviews, S3 bucket policy hardening, secrets management, encryption-at-rest verification.

Migrations & modernization

On-prem to cloud lift-and-shift, cross-cloud migrations (AWS↔Azure), email migrations (Exchange / Google Workspace → M365), database modernization, application replatforming.

SharePoint & Teams governance

Site structure, sharing policies, retention, sensitivity labels, Teams lifecycle management, naming standards that actually get followed.

Multi-cloud & licensing optimization

Right-sizing licenses and compute commitments, identifying redundant SaaS subscriptions, consolidating workloads, vendor consolidation analysis when running M365 + Azure + AWS together makes sense (and when it doesn't).

Common questions

Often no — and that's a good thing. A common first engagement is an M365 health check: review your current tenant, identify security gaps, licensing waste, and sharing risks, then deliver a remediation plan. Many existing tenants need optimization, not migration.

Both, fully. We deliver AWS work across EC2, VPC, S3, RDS, Lambda, ECS / EKS, IAM, CloudFormation / Terraform, GuardDuty, Security Hub, and Cost Explorer. Most of our clients run a mix — M365 for productivity, Azure or AWS for infrastructure — and we work across all three platforms in the same engagement. We don't push one provider over another; the right cloud is the one that fits your workloads, your team's expertise, and your existing commitments.

Honest answer: it depends on what you're already paying for and what your team knows. If you're a Microsoft-heavy shop with strong Entra ID adoption and Microsoft licensing already in place, Azure's tighter integration usually wins. If you're a Linux / open-source / DevOps-mature team, AWS's broader service catalog and mature tooling often fits better. We help clients evaluate honestly — and we're equally happy to run either one for you. We do not have vendor incentives to push one over the other.

Varies wildly. On the M365 side: 15–30% savings from rightsizing seats and eliminating unused add-ons. On Azure / AWS infrastructure: 30–50% reductions are common in environments that haven't had FinOps review — through right-sizing instances, purchasing Reserved Instances or Savings Plans, eliminating zombie resources, scheduling dev/test environments off-hours, and moving workloads to appropriate service tiers. We don't get paid more if you spend more — we have no incentive to oversell.

We support Google Workspace tenants — the principles are the same as M365. For GCP specifically, we work on it but it's not our deepest platform; we're transparent about that. If GCP is your primary infrastructure, we'll tell you whether we're the right fit or refer you to a specialist.

Yes. Project-based engagements are common: lift-and-shift migrations, greenfield builds in Azure or AWS, cost optimization audits, IAM remediation, hybrid identity setup, infrastructure-as-code adoption. Project pricing is fixed-fee where scope is clear; T&M for discovery and remediation work where it isn't.

Cost — by a wide margin. Environments built by a developer or vendor years ago without ongoing FinOps review almost always have 30–50% cost reduction available. The second most common: identity sprawl. Too many privileged accounts, MFA configured but bypassable, IAM roles with star-policies attached. Both are fixable with a focused engagement.

Common cloud engagements — and what they actually look like.

Cloud work tends to be either an ongoing administration relationship or a discrete project. Here's a sense of what we typically see for each.

The M365 health check

Our most common entry-point. A structured review of your tenant: identity hardening, sharing posture, license assignment, mail flow, security policies, mobile management. Delivered in roughly two weeks with a written report categorizing findings as critical (fix this week), important (fix this quarter), or informational. Many clients see their first material security-posture and licensing-cost improvement from this engagement alone.

The Azure cost audit

Three-to-four week engagement focused exclusively on cost. We inventory every resource, map it to business purpose, identify zombie resources, calculate right-sizing opportunities, and model reservation scenarios. Output is a prioritized savings list with implementation effort. Common finding: 30-50% achievable cost reduction without changing what the environment delivers.

Email migration

Whether you're moving from on-prem Exchange, hosted Exchange, Google Workspace, or another M365 tenant, the playbook is similar: discovery, prep, pilot, cutover, support. We size the engagement to your user count and complexity. Most migrations under 100 users complete in 4-6 weeks; larger or hybrid scenarios run longer.

SharePoint and Teams cleanup

The "we have 800 Teams and don't know what half of them are for" engagement. Inventory, classification, ownership reassignment, retention policy application, archival of stale workspaces. Pairs well with sensitivity label rollout if you're heading toward compliance work.

How to think about it: if you're already on Microsoft 365 or Azure, the question is usually whether ongoing administration is the right relationship, or whether a discrete remediation project makes more sense first. We'll be honest about which one fits — and we don't do open-ended T&M projects without a defined target.

Let's talk for 20 minutes.

No sales pitch. No pressure. Just a real conversation about whether we're the right fit.

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